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Don't Insult Me With Trial Closing Questions And Sales Closes (Popularity:  )
Today I received a cold call from a telemarketer to sell me a newspaper subscription. I found his sales script quite amusing. Here's how it went:
"Good morning Mr. Buntic, I'm calling from the Toronto Star. Today I would like to ask you, when you start your new subscription to the Toronto Star would you prefer it delivered to the front door or the back door?"
My reply:
"Hmmm, the Toronto Star? Never ...
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Alternative Call Center Arrangements (Popularity: )
http://www.consultsales.com
Most call centers are based in a centralized location, with many call center agents working side-by-side in cubicles answering telephones or making outbound calls. However, with the advancement of technology, alternative call center arrangements have emerged. Now call centers can make use of remote agents, temporary agents, virtual call centers and interactive centers. We will elaborate on all of these options below.
Remote Agents: Remote agents are able to work at ...
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Outsourced B2B Cold Calling And Telemarketing - Is It Worth It? (Popularity: )
There is a recent trend towards outsourcing your B2B cold calling and telemarketing to companies that specialize in cold calling prospects and setting appointments for you. This article aims to evaluate the pros and cons of outsourced cold calling.
The reasons to outsource your B2B cold calling are numerous; the following are the pros of outsourcing your telemarketing services:
Your sales reps hate cold calling; they hate the rejection. If they ...
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Recruit Telesales Staff To Drive Profits (Popularity: )
http://www.fortiespeople.com
Telesales operatives can offer different functions depending on how the company operates. Some companies simply want telesales staff to perform an inbound customer service function or help with sales enquiries. Other organisations may want their telesales staff to perform outgoing or cold calling to recruit new clients and this is skill that needs to focus on recruiting the right candidates.
Cold calling is skill that not everyone can perform as it ...
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The 3 Worst Mistakes in Lead Generation Voice Broadcasting Messages (Popularity: )
http://www.livephoneleads.com
A businessperson using voice broadcasting (automated telemarketing) to generate sales leads must craft a pre-recorded message to produce qualified leads as inexpensively as possible. And the message has a very short time (45 sec. or less) in which to do this.
Every word counts. Here are the three worst mistakes we run into, quite often. We're going to use as an example a hypothetical company, Wonderful Web Widgets (WWW) - who ...
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The Utter Truth About Telemarketing Scripts (Popularity: )
http://www.customersatisfaction.com
"This telemarketer phoned me the other night and it was obvious he was reading from a script. He sounded so CANNED!"
You've probably heard this complaint in casual conversation or even uttered it. I've heard it in numerous seminars I've conducted as well as from readers of my best-selling books: REACH OUT & SELL SOMEONE and YOU CAN SELL ANYTHING BY TELEPHONE!
Scripts and telemarketing go together like Mother and apple pie. ...
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Predictive Dialer (Popularity: )
A predictive dialer is a computerized system that automatically dials batches of telephone numbers that connect to agents assigned to sales or other campaigns. Predictive dialers are widely used in call centers.
Predictive dialers were developed from the auto dialer. While the basic auto dialer merely automatically dials telephone numbers for call center agents who are idle or waiting for a call, the predictive dialer uses a variety of algorithms to ...
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Why is Telemarketing Legal? (Popularity: )
http://www.callercomplaints.com
As annoying as telemarketing can be, these kinds of calls are perfectly legal with the general freedom to advertise, as long as they do so only within certain guidelines set forth by the federal government, which you can find out more about using caller complaint websites. You can find out more about a telemarketer with these services, as well as the experiences that others have had with the same organization.
Telemarketers ...
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Telemarketing Vendors Can’t Compete With Internal Operations (Popularity: )
Lots of companies look to outsource their lead generation to telemarketing vendors that provide turnkey services for calling into prospect accounts and qualifying leads. In fact, our own company has experience providing these services to clients. I’m here to tell you today that this process of outsourcing your telemarketing to a tele-services firm probably is not a very efficient or cost effective way to do business in today’s day and ...
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Telemarketing Do Not Call Lists (Popularity: )
Do-not-call lists are playing spoilsport to any and all of the various telemarketing initiatives out there. These lists are compiled in a central database and filled by people who have called in and place their own names on the list. In addition, there can also be do-not-call lists for single companies, if that person expressly calls in and asks them not to call. These lists must be adhered to as ...
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