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Why Telemarketers Cannot Call Our Cell Phones (Popularity:  )
http://www.whoownsthisphonenumber.com
We would like to think that telemarketers cannot reach us on our cell phones. For one, it could cost us money, and for another, it seems like an even bigger intrusion when they call a phone we have with us at all times. What many have come to realize is that these calls are happening, but it might not be the fault of the telemarketers as much as it is ...
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Alternative Call Center Arrangements (Popularity: )
http://www.consultsales.com
Most call centers are based in a centralized location, with many call center agents working side-by-side in cubicles answering telephones or making outbound calls. However, with the advancement of technology, alternative call center arrangements have emerged. Now call centers can make use of remote agents, temporary agents, virtual call centers and interactive centers. We will elaborate on all of these options below.
Remote Agents: Remote agents are able to work at ...
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Scripts Are Essential, But You Need The Three T's to Bring Them to Life (Popularity: )
http://www.customersatisfaction.com
When I write scripts for customer service and for selling, I test them, tweak them here and there, and then I deploy them at my clients' sites.
Minimally, it's a systematic process of validation, and once my scripts have been proven in dozens, hundreds, thousands and even millions of conversations, I can say, very authoritatively, that they work.
From my standpoint it is important to be as scientific as possible, not only ...
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3 Ways to Better Understand Cold Calling Prospects (Popularity: )
http://www.unlockthegame.com
Most salespeople who are trained in the old way of making cold calls rarely think about the people they're calling. They're too busy thinking about their product or service. But really, this is backwards. If you're only focusing on what you have to offer, you're not relating to the other person. And this means that that most of your prospects won't find your cold call particularly interesting.
When you try to ...
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Still Trapped in the Old Numbers Game? (Popularity: )
http://www.unlockthegame.com
The other day, I got a call from Brian, who was a first time visitor to my website. He told me during our conversation, "I see other people at work playing the old numbers game. You know, they make as many calls as they can, hoping that a few will turn into sales.
"And they are making sales. Ari, if the numbers game leads to sales, why should I change? Deep ...
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Create Instant Telemarketing Impact (Popularity: )
http://www.cchighlights4u.com
The fact that more and more first time telemarketers are being discouraged out of the profession is sad news for me. The reason they are being forced out of the profession is that they cannot stand the pace of change that is currently happening in the sales industry. The longer you are in telemarketing, the better chance you have of surviving. It is all about creating a great telemarketing message ...
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Gold Calling (Popularity: )
For all of us who have sat in front of the phone at 8:00 on a Monday morning with a list of new contacts to call. We know the feeling in the pit of our stomach.
A fear of impending rejection. What we also know is that cold calls work.
My mathematical formula is 70 connected calls equals 2 interviews. 4 interviews equals one sale. One sale is worth X amount.
So cold ...
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Why Scripts Aren't Effective Enough to Stop Sales Call Reluctance (Popularity: )
Is a great script the answer to overcoming Sales Call Reluctance?
One theory in overcoming call reluctance is that there are specific methods to use when calling prospects in order to have the kind of discussion you desire or to get past the gate keeper and warm your way into the heart of the top decision maker. What I find curious is that the number of methods of just what to ...
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How to Move From Call Reluctance to Call Willingness (Popularity: )
I have a friend in the insurance industry who accomplished in one year what some of the real stars in his business accomplish in four years. Not long ago I had a discussion with him about sales call reluctance. Now here is a guy who obviously knows how to pick up the phone and make call after call to the same prospect. I asked him, "So Mike, do you ever ...
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What Makes A Cold Call a COLD Call? (Popularity: )
Most writers toss the phrase "cold call" around without ever defining what it means.
I think it is worth our time to consider exactly what makes a cold call a COLD call.
After all, terms are important; just ask two people if they "like" each other or are "in love" with each other.
So, what is a COLD call?
First, does it involve selling? There's some disagreement, here.
If you look at ads for phone ...
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