Home Add to Favorite Contact Submit  
             05 March, 2021

Category:  Articles » Communications


Communicate Using Simple and Effective Listening

         Views: 2559
2009-10-20 07:19:54     
Article by Frank OToole

There is more to communication skills than just listening. Have you been in a meeting and there is an agreement on an issue but the person in agreement is saying yes yet has their hands folded and is nodding slightly? Or maybe you have not seen this because you are not aware of non verbal communication. This awareness is a tool that is used in communication skills courses.

It is known through communication skills courses that there are 4 listening categories these are,

1. The Absent Listener. This is when the person may be physically there but there mind is elsewhere. Like the owl, they appear to be listening and judging but there is nothing going on inside.
2. The Elsewhere Listener. This person appears as though they are not listening but tell you to continue and insists they are listening. They may hear parts of what you are saying but hey will most likely miss out on important details.
3. The Selective Listener. Trainers on communication skills courses will tell you that this is the most popular listening category. This person does hear but they prejudge the information or do not pay attention to the non verbal communication such as body language. If the person is questioned on the information they will state that they were not told yet in fact they were but they effectively tuned out that they did not hear it.
4. The Fully Aware Listener. Communication skills courses will explain that this is the listener category that we should all aspire to. This person will listen to what is being said, will be aware of body language, will analyse the information given and will not judge until all of the information is heard.

Trainers in communication skills courses will advise us that if we desire to reach category four we need to exercise our listening skills just as a cross trainer will exercise their muscles or a clown will practice his balloon making.

To improve our listening skills there are 5 steps known to communication skills trainers, theses are to be aware of the dangers of day dreaming, visualise what is being said, body position (not to comfortable), good eating habits and keep a clear mind through relaxation techniques.

Listening is not something that we are born with; it is a skill that has to be recognised and trained.

Frank O`Toole is a well respected and sought after trainer throughout the UK and Ireland. Frank has combined many years of selling and training to become a succesful and valued trainer also Franks.

Specialized in: Training - Courses - Training Courses - Sales Training - Management Training - Leadership Skills - Sales Training Courses - Management Training Courses
URL: http://www.premiertrainingcourses.co.uk
Print article      Bookmark this page
Related Articles 
RF Feeder Materials - Cable Entry Wall Plate (Popularity: ): Aluminum Cable Entry Plates enable multiple coax runs to enter buildings and shelters. These plates support the coax at the entry point and prevent moisture from entering the building. Each plate features 4" openings to accept entry boots. Each entry boot must be fitted with a cushion insert to hold the coax in place. Our cable entry plates are offered with a broad selection of hole patterns and plate sizes ...
Digital DMR is The Result of Technological Advancement (Popularity: ): Many of us want to interact with our dear ones on mobile or the web or by means of wired telephones, but these kinds of communications are altogether different than what is needed in jobs that are related to working in the field, e.g. survey jobs. A usual modern way of communication can't be utilized in day to day functions of field as there's a likelihood of breach of security, ...
How to Select GPS Devices for Automotive Navigation? (Popularity: ): Sitting in your car behind the steering wheel, how often do you find yourself fearing how you will get to your destination? Well fear no more because automotive GPS systems are now freely available. Today most high end auto-motives come ready with an automotive GPS device that shows us the shortest way to get from destination A to B. However if you choose to purchase an automotive GPS gadget for ...
Improve Efficiency and Reduce Cost with Proper IT Infrastructure Management (Popularity: ): Any organization without an efficient IT infrastructure management is like a clogged information artery. IT infrastructure management plays an important role for effectively managing IT resources. Having the efficient and qualified infrastructure management as part of your company will effectively reduce the IT cost by handling all the needed equipments and processes. The main services of the infrastructure management include the handling and monitoring company's networks, servers, databases and applications. ...
Reverse Lookup For Phone Numbers - Tips and Advice (Popularity: ): If you have been looking for a reverse phone lookup service, you may be more confused than when you began. The sheer volume of directory sites and services makes it very difficult to select the best website to reverse look up phone numbers from. The following pieces of advice, should allow you to narrow down the choice and help you recognize the important facets of a lookup service.1. First, and ...

Related Business 
Effective Communication Skills Training and Tools (Popularity: ): Effective communication solutions to help you communicate more effectively in the workplace and at home. Effective communication happens largely at an unconscious level... and that's why the most effective communicators of all time paid as much attention to how they were delivering their message as they did to the exact words that they were using. And that's why it's so easy for email to go horribly wrong.
Golden Toastmasters - 2672 Fredericton, NB (Popularity: ): Club shows how to effectively communicate: listening, thinking and speaking confidently. Open to guests and visitors.
Buy Twitter Followers (Popularity: ): Its a great way to stay in contact with your friends and fans. The ability to directly communicate with people online should never be overlooked. People want to communicate. And you should want them to communicate with you if you want to be successful.
ReachTEL Pty Ltd. (Popularity: ): Companies that communicate with their markets need to do so efficiently and cost-effectively. Technology now makes these processes easy, simple, and—in many cases—automated. However, having great technology is only one piece of the puzzle; the challenge is being able to apply it to real-world situations. ReachTEL specialises in helping businesses communicate with customers on many different and innovative levels. Our business communications solutions include voice, email and SMS broadcast technology ...
Burghley Accountancy (Popularity: ): Burghley Accountancy is a specialist with a simple system enabling effective financial control of all significant business elements. More than licensed trade accountants or small business accountants. Our philosophy is to set up simple but effective book-keeping and payroll systems, on a bureau basis or in-house, so that your financial information is readily available.
ExamWeb (Popularity: ): Started as a way to study at home that is more effective than reading books, taking paper-based practice exams,  listening to audio tapes and gazing at the VCR.
Matt Kramer: Family mediation (Popularity: ): Solutions for, marriage, divorce, workplace disputes, effective listening, apartment/condo litigation. Located in Sonoma County.
Door Hangers Printing (Popularity: ): Door hangers printing proves to be one of the most effective marketing material for many businesses around the globe. They are a great way to gain the attention of your target audience. It can effectively communicate different messages to people such as "knock before you open" or "do not disturb". Custom Door Hangers are more effective if they are designed well and you have used appropriate approach for getting them ...
Support Online Computer (Popularity: ): Support Online computer is the right solutions to all our technical issues from simple errors to complex issues. With an cost effective and highly technical customer support service, you can get your computer repair, computer maintenance or any other online computer support. Whether you are tired of viruses ,spyware or slow speed computer, our high quality computer tech support will make it simple effective and convenient to get your computer ...
Support Online Computer (Popularity: ): Support Online Computer is the right solutions to all our technical Issues from simple errors to compilex issues. With an cost effective and Highly technical customer support service, you can get your computer repair, computer maintenance or any other online computer support. whether you are tired of viruses, spyware or Slow speed computer. Our high quality computer tech support will make it simple effective and convenient to get your computer ...