Home Add to Favorite Contact Submit  
             28 March, 2024
 

    
Category:  Articles » Business » Customer-Service

 

Web Based CRM Software - Thinking Of Deploying CRM Software At Your Website?

Popularity:
         Views: 2225
2007-10-31 07:35:55     
Article by Gary J Jezorski

Thinking of deploying CRM software at your website? Even if you like the idea, you might be holding back by thoughts of: getting your customers to adjust to a change, going through the learning curve, modifying your website to accommodate the new tool and finally the price. The good news is that you can easily overlook these issues by selecting a web based CRM software solution. Like most web-based systems, installation procedures for these solutions take less than five minutes while configuration procedures take less than an hour. This is because apart from your web browser no client software is required. Most employed people and IT users are already familiar with filling online forms and net surfing, which is mostly what operating web-based systems involve. The learning curve and change adjustment is thus reduced drastically. The added advantage of such systems is that you, your customers and your personnel can access the CRM software from any location, any time and from any computer. Most CRM systems can intrinsically manage multiple access of the same information by users and therefore are preferable to email-based systems. CRM software solutions allow a customer transaction to be assigned to one or more person as per the sales, service or marketing process and only those designated people can work on these transactions.

As an administrator, you can display information from the recorded history of transactions made by a customer using a CRM solution. This will help you provide a customized quick response to your customer. A customer can also do the same to view the status of his or her orders and can also use other information such as stock status and real-time prices to place orders with accurate and up-to-date information. A web based CRM software solution provides FAQ and knowledge bases to customers to support its collaborative CRM functions. This enables customers to obtain information and solve their problems independently without taking much time.

The problems and information that cannot be solved or obtained in this way can always be logged in through the ticket system or sent through email. The software provides support to your call centers by coordinating customer requests with the assistance provided by service and sales representatives. Your marketing strategies, decisions and campaigns can also be driven by the knowledge base built by the CRM software over time. Thus CRM software assists you in sales, service and marketing functions of your organization.

If you are concerned about the cost, you can try free web based CRM software solutions such as FreeCRM from CRM ASP. If the free version works for you and your database outgrows its small size, you can always upgrade to its commercial professional version. This version is also attractive because it is one of the most economical solutions available in the market. Being a web based solution, you do not need to invest in expensive infrastructure to deploy or test your CRM solution.

If you need a powerful solution for your support make sure you check out the Premium ResponseWeb Based CRM Software for more info.

Specialized in: Customer Support - Cms - Crm
URL: http://www.premiumresponse.com
Print article      Bookmark this page
Related Articles 
Immortalizing your best moments and memories using photo to text (Popularity: ): While we are still young, time flashes by, and we do not know it because we are most times caught up with the enjoyment that life presents. A popular saying goes thus, “Time flies,” but honestly, memories fly too. The question now is, as memories fly, can you ever capture it? I guess you could only catch things that are seen, but memories can be seen. It sounds odd, right? ...
Orlando wedding photographer to give some special effects to your photos (Popularity: ): All new brides and grooms are quite conscious of their dress because the outfit determines their personality on the wedding day. Another way in which they convey their individuality is the choice of photography. No one likes to look ridiculous on the wedding photo. The best wedding photos are mementos in their life. Whether you want to have snaps with your relatives or in-laws, Orlando wedding photographer knows the right ...
Discover the many benefits and advantages of party catering in Sydney (Popularity: ): Most of the arrangements have been made. The place, the guest list, the transportation, and the night’s entertainment have all been sorted out. All that is left is the food. And you know that it is probably the most important part of the event. The quality of food served can make or break a big event. That is why it is so important to get it right. You will not ...
Choose the Best Valet Parking Equipment for Your Building (Popularity: ): Private valet parking in Hamptons iѕ a grеаt idеа fоr уоu to еѕtаbliѕh уоur customer service tо your сliеntѕ. Whеnеvеr уоu hаvе thiѕ set up сrеаtеd, you build rеlаtiоnѕhiрѕ with your patrons whiсh all thе more hеlрѕ in creating a gооd track rесоrd fоr уоur building.Tо establish уоur valet раrking service, you ѕhоuld сhооѕе knоw hоw tо сhооѕе the right раrking equipments. Making sure hоw you pick your vаlеt раrk ...
Choosing Airport Limousine Services To Travel In Style (Popularity: ): Summary: Whether you are traveling back to the airport or have just landed in a new city, the opportunity of traveling in limousine is enchanting. However, there are a few things that you must remember while hiring their services.There are times when you want to make things in your life special and hiring airport limousine services is one of the options. Although you will come across a lot of service ...


Related Business 
Maple CRM - Easy and Efficient CRM (Popularity: ): Simple and efficient CRM software product which serves small and medium organizations. Fully customizable with many features. Access to the software from anywhere at any time. Maple CRM is a web based CRM software product. It covers Sales, Marketing and Customer Service sectors.
Bingo CRM Software (Popularity: ): Bingo CRM mission is to empower organizations to gain and retain customers by providing greater efficiency and control over the sales pipeline. As an open-platform web-based CRM solution, Bingo is easy to customize to meet an organization’s changing needs.
Alliance Tek (Popularity: ): AllianceTek, A Pennsylvania, USA Based software Development Company is offering you best CRM Software Solutions, Customer Relationship Management, CRM Application Development using latest technologies. We are also expert in integration with Microsoft and Sugar CRM. Customer Relationship Management, or CRM solution, as it is better known, is all about being in possession of all the relevant information about a customer and making him / her experience a superlative plinth of ...
Online CRM Software (Popularity: ): SalesMantra providing cRM Software online crm software services Sales Force Automation india Lead Generation Services.we offers you the best CRM sales force automation System and Free Products demo.
Sage CRM (Popularity: ): UK based company offering project management software to make business accounting so much easier. Sage CRM, saleslogix, CRM software and make the business stand out from the rest.
Dynamics CRM Partner in UAE (Popularity: ): Microsoft Dynamics CRM 2011 and Microsoft Dynamics CRM Online unlock new opportunities and provide a single development environment for cloud-based and on-premises deployments. Partners, including independent software vendors, global system integrators, and value-added resellers, can quickly create, package, and distribute Microsoft Dynamics CRM extensions and custom solutions.
CRM Doctors, Inc. (Popularity: ): MS Outlook-based Customer Relationship Management (CRM), Sales Force Automation (SFA) software applications designed for small to medium size enterprises.
Maximizer Software (Popularity: ): Maximizer Software delivers Customer Relationship Management (CRM) software and professional services to meet the needs, budgets and access requirements of entrepreneurs, small and medium businesses and divisions of large corporations. Simple, easy-to-use and affordable, Maximizer CRM enables companies to mobilize their workforces through all-access Web, Mobile and Desktop delivery methods. Easily configurable for organizations in any industry, Maximizer CRM optimizes sales processes, enhances marketing initiatives, and, improves customer service to ...
CRM Solutions (Popularity: ): An offshore software development company is expertise in offering CRM development solutions for different verticals. It also offers professional developers for SugarCRM customization and CRM integration solutions.
Continuum Performance Systems, Inc. (Popularity: ): Customer Relationship Management (CRM) software focused on healthcare and insurance industries and tailoring solutions to the unique needs of each client. Both web-based and non-web-based applications are incorporated in the software.