Home Add to Favorite Contact Submit  
             25 April, 2024
 

    
Category:  Articles » Business » Sales Teleselling

 

Still Trapped in the Old Numbers Game?

Popularity:
         Views: 1747
2007-09-08 17:42:26     
Article by Ari Galper

The other day, I got a call from Brian, who was a first time visitor to my website. He told me during our conversation, "I see other people at work playing the old numbers game. You know, they make as many calls as they can, hoping that a few will turn into sales.

"And they are making sales. Ari, if the numbers game leads to sales, why should I change? Deep down, the old numbers game just feels wrong somehow... can you give me some insights so I can unlock myself from having to follow everyone else's path?"

Interestingly enough, I had just gotten off the phone that morning with Harold Cameron and Ann Thurman, who have both been using the Unlock The Game Mastery Program. They shared with me how the idea of the numbers game has taken on a whole new meaning since they started using their new Mindset.

And they gave me actual, specific before-and-after numbers detailing the changes in their selling results. But they aren't numbers in the way you think -- "more calls equal more sales."

In a minute, I'll let them tell you about their experiences in their own words, but first I want to say a little more about the mystique of the old "numbers game" and why most people who sell still think it's the only way to go.

The whole idea of the old numbers game is that if you spend enough time "dialing for dollars" you're bound to make the occasional sale.

Then, when you do make a sale, you believe even more that the number of calls you make is the secret of success -- the more you call, the more sales you'll make. Everybody assumes that because the old numbers game works once in a while, it's the way to go.

In fact, almost every sales manager in corporate America uses the numbers game to measure their salespeople's success.

So if you're a sales manager or work for a sales manager, this article may come as a real shock.

The wakeup call here is that it isn't about how many sales you're making with the numbers game, but how many you're losing. Think about it.

When you're operating out of the old numbers game paradigm, how many leads do you burn through with every call you make? And how much time do you spend chasing and following up with prospects who will probably never buy?

From the Unlock The Game perspective, the old numbers game creates a dialing "rat race." You're trapped, making huge numbers of calls to reach that tiny percentage of prospects who will buy from you.

Well, here's what Ann and Harold have to say about the numbers game. And though they're in very different business environments, they've had similar experiences since they adopted the Mastery Program

Ann's Story

Ann Thurman recruits real estate agents for a residential real estate firm in the Seattle area. She had been dialing literally hundreds of prospects a day -- the essence of the old numbers game: "I was making 200 to 300 calls a day. It was taking 6 or 7 hours, and I was lucky to get 10 seconds of my script in before agents would hang up on me."

She said that in the first month that she began applying the Mindset, her call volume dropped by 80 percent. "But I was having actual dialogues with 50 to 60 people a day -- real conversations that would last several minutes," she said.

"And I didn't have one hang-up in my first 100 calls. Now I get very few hang-ups, and they aren't rude -- a lot of the time, people ask me to call them back. And when I do, we usually a conversation."

Ann said she used to set one appointment every 2 weeks. When she began using the Mindset, that increased to about 4 appointments a week, and she signed 2 agents in less than 3 weeks. She has also had more people call her back after initial conversations because they decided they wanted to talk about making a change.

"So I'm doing fewer calls, but my results are better," she said. "I'm finding that the Mindset language like 'That's not a problem' is really important because it lets the other person feel I'm not trying to control the conversation."

She concluded, "The Unlock The Game approach is definitely a more rational use of my time. The old approach is to pursue everyone because everyone's a potential buyer. So if you do this many calls, this many appointments, this many bookings, it'll turn into this many sales.

"And when it came to chasing and following up, I used to really try to pressure people. Now, if I know we aren't a good fit, I don't have to pursue them. I know when to walk away without feeling guilty. The old way was the 'quick kill' method versus the Mindset way of building a long-term relationship."

Harold's Story

Harold Cameron sells printing services for a long-established family-owned printing business in Pennsylvania. He told me, "My challenge is that most companies I call already have a printer they're very loyal to."

He said that since working with the Mastery Program, he too has been making fewer calls, but more quality calls. His ratio of being asked to send quotes has improved, too: "Before, out of every 100 calls, I probably would end up actually talking seriously to 20 people, and of those 2 or 3 would ask for quotes.

"Now, out of every 100 calls, I'm talking seriously with 60 to 70 people, and being asked for maybe 10 or 12 quotes."

The Mindset has also helped Harold to eliminate the old numbers game problem of "burning through leads."

For example, the vice president of a major computer manufacturer not only returned his call but also referred him to the person responsible for overseeing the corporation's print services.

So the Mindset is helping Harold to create long-term relationships.

By the way, both Harold and Ann have graciously offered to let me publish their phone numbers here if you'd like to talk with them more about how they let go of the old numbers game by using the Mastery Program. Harold's number is (570) 719-1175, and Ann's is (206) 329-2561.

The mystique of the old numbers game is that you're bound to "hit" once in a while. But people who sell the old way never ask themselves how many opportunities they've lost in a day because they haven't gotten to the truth with their prospects.

If you're feeling guilty that you should be playing the old numbers game because your colleagues are making sales from it, consider this: All you're seeing from them is how many sales they are making -- not how many sales they're losing.

And consider that by refocusing your attention on the quality of each call versus the quantity of calls, you can experience new sales success you may never have thought possible.

And that's where the opportunity lies for you.

The Mastery Program helps you find these opportunities by teaching you:

* Language that creates trust and truthful conversations

* How to eliminate pitches and other traditional "sales tactics"

* Ways to diffuse sales pressure and continue conversations

The Unlock The Game Mastery Program shows you how to debunk many other outdated sales myths that you may be unaware of -- but are losing you sales.

To your success,

Ari Galper, founder of Unlock The Cold Calling Game, makes cold calling painless and simple. Learn his cold calling secrets even the sales gurus don't know. To receive your 10 free audio mini-lessons visit http://www.Unlock-The-Cold-Calling-Game.com

Specialized in: Cold Calling - Cold Call - Free Sales Scripts - Sales Training - Sales Techniques - Insurance Selling
URL: http://www.unlockthegame.com
Print article      Bookmark this page
Related Articles 
Tips to Identify the Best Telemarketing Sales Call Center (Popularity: ): When you got an efficient telemarketing call center, your sales have nowhere else to go but up. You will be able to tap more potential customers and at the same time it is easier to retain your current client pool. Staff and Agent SkillsThe amount of time and type of training that the agents and other employees get is very important. They do not only need to speak well but they ...
Cold Calling - 6 Best Selling Tips When Contacting a Customer Cold (Popularity: ): Cold calling can be really the most hated selling technique by some buyers but there is no doubt that it is one of the most effective.Here are some of the best cold calling tips:1. Plan ahead. Before you dial any number, make sure that you have a list of all the people that you will be calling throughout the day, your sales script, copy of rebuttals to address common objections, ...
The 3 Worst Mistakes in Lead Generation Voice Broadcasting Messages (Popularity: ): A businessperson using voice broadcasting (automated telemarketing) to generate sales leads must craft a pre-recorded message to produce qualified leads as inexpensively as possible. And the message has a very short time (45 sec. or less) in which to do this.Every word counts. Here are the three worst mistakes we run into, quite often. We're going to use as an example a hypothetical company, Wonderful Web Widgets (WWW) - who ...
The Best Telemarketing Package Has No Guarantee on the Box (Popularity: ): The need for a warm and fuzzy guarantee for everything you purchase has become common place in many of today's product and service markets. This is all fine and dandy if you are buying a car, blender, television or any other physical product. When did businesses and consumers start thinking that everything you purchase automatically comes with a guarantee? In the outsourced sales and telemarketing arena, service providers are approached ...
Bonus Super Success Secret - Bumping For Big Bucks (Popularity: ): FOREWORD:Mega-Buck Income Sales Pros are the elite, that very special group that comprise the top 5% of all Salespeople in the World. They produce 95% of the Sales that are made and enjoy a level of income and a lifestyle that most people would love to achieve.The good news is that since Selling is a learned skill, virtually anyone has the potential to become a Super Star. Common sense dictates ...


Related Business 
UK VoIP Numbers (Popularity: ): Phone-Numbers-UK offers the widest range of numbers, services and price plans of any UK telecoms supplier. Our numbers are so flexible you can combine any number with any service and any plan (and change your mind at any time). Committed after sales support ensures all numbers operate smoothly, and allows you to make upgrades whenever you want to.
Top Bingo Games Online (Popularity: ): When the game of bingo begins, several numbers start to appear on the screen and you are supposed to mark off these numbers on your bingo card if present in the card.
Valgetal (Popularity: ): Mathematics game played with falling numbers.
DID Numbers (Popularity: ): DIDnumbers.com provides inbound services through worldwide local DID numbers over an international private intercontinental backbone. Using these virtual numbers, you may receive inexpensive, locally dialed phone calls from over 60 countries peered directly to your own PBX or server equipment.
Whirlybird Roof Ventilation (Popularity: ): Roof Ventilation Systems are an inexpensive way to make your home more energy efficient and further improve your comfort of living. With many homes now having insulation installed, hot air becomes trapped within the ceiling space and temperatures can build up to over 60ÂșC throughout the summer months. In the colder months, damp air and moisture gets trapped inside the ceiling space which can cause condensation, eventually creating mildew and ...
Louisiana Lottery Corporation (Popularity: ): Contains winning numbers, game descriptions, and office locations.
LottoWhiz (Popularity: ): Software for any game using numbers 0-99. Create any wheeling system and print directly onto playslips.
Massachusetts Lottery (Popularity: ): Find recent and past winning numbers, game information, and related links.
Valgetal (Popularity: ): Play with falling numbers and improve your math skills. An educational number game with similarities to Tetris.
Mega Millions (Popularity: ): Includes past winning numbers, random number generator, game analysis, how and where to play.